After-Hours Capture · AI chat receptionist

Your website, answering at 8pm.

When your team goes home, your website still replies — with your fees, your availability and a booking link. Every after-hours enquiry captured, every patient booked. You just get the bookings.

Built by LocalDentists.au — we've already scanned 6,505 Australian dental clinic websites.

Demo on our test clinic (a fictional practice) — the assistant answers, hands over a booking link and locks in the appointment.

  • 70.7% of Australian dental clinics have no chat widget at all (our scan, 6,505 sites)
  • $281 average first visit for a new patient — and 61% book for acute need (HealthEngine)
  • ~$400 what the average Australian spends on dental care each year (AIHW)

How it works

  1. Free after-hours audit — day 1 We check the way a patient would: your speed, chat, booking and phone — plus how you compare to the 3 nearest clinics. The gap, in plain English.
  2. We install your AI chat receptionist — days 2–7 Trained on your services, fees, hours and emergency handling, and wired to your booking flow. One line on your site — nothing for your team to learn.
  3. You keep it only if it earns — from week 2 A weekly report of every enquiry, booking and unanswered question. No lock-in contract — cancel any time.

What you get

AI website chat

Answers patient questions, captures details and books — installed through our own widget loader so it doesn't slow your site or hurt your Google rankings.

Replies in seconds, 24/7

Nights, weekends, public holidays — answered instantly, when your competitors are showing a contact form.

Bookings & leads delivered

Appointments and enquiries sent straight to your team by email and SMS — or connected to your booking flow (Centaur, Practi, HotDoc, Dentally).

Weekly summary report

Every enquiry, booked appointment and unanswered question in one simple report. You see the results — you never touch the software.

Pricing

Start with chat. Add the phone AI whenever you're ready — same account, no re-install.

Chat

Start here

$197 /mo

AI website chat + booking

  • AI chat on your website, 24/7
  • Answers your FAQs with your fees
  • Captures details & books appointments
  • Weekly summary report

Chat + Channels

$297 /mo

Multi-channel + SMS follow-up

  • Everything in Chat
  • Messenger & WhatsApp as well
  • SMS + email lead delivery
  • Booking confirmation & reminders

Chat + Phone AI

$397 /mo

Adds AI phone answering

  • Everything in Chat + Channels
  • AI answers your after-hours calls
  • Dedicated number for your clinic
  • Call summaries sent to your team

Available as an upgrade once your chat is live — we'll tell you when it's right.

Set-up $490 — waived for the first 5 clinics in exchange for a case study. Prices in AUD, no lock-in contract.

Our promise: if it hasn't captured at least one after-hours enquiry in your first 30 days, we uninstall it and you pay nothing.

Start with chat. Scale to voice when you're ready.

No re-install, no new software, no new platform. Your clinic starts with the AI chat receptionist — the fastest to prove, and it covers the enquiries that arrive on your website after hours.

When you want it, we switch on AI phone answering on the same account: we provision a number for your clinic, train the voice assistant with the same knowledge base, and your after-hours calls are answered instead of ringing out. Same weekly report. One relationship.

How it's installed

One line on your website — we manage everything behind it.

Your clinic loads a single script from LocalDentists.au, and our own widget console delivers and manages the after-hours assistant for your site: the chat widget, the question prompts, and the after-hours rules.

The AI itself runs on our managed platform — we train it on your practice, monitor it, and can pause or remove it instantly. Your web person pastes one line; that's the whole install.

Frequently asked questions

Do I need to learn new software?
No — we run it. You get bookings and a weekly report.
Will it slow my website down?
No — installed deferred through our own widget loader; we measure the before and after.
What if it gives wrong advice?
It answers admin questions only — anything clinical is escalated to your team, never answered.
What about phone calls?
Phone AI is the upgrade tier. Once your chat is live we switch on AI answering on a dedicated number for your clinic — we'll tell you when it's right for you.
What if my team already answers after hours?
Then the audit will show it — proof you're one of the few.
Is there a contract?
Monthly, cancel any time.

Want to see what your clinic is missing?

Free after-hours audit — site speed, chat, booking and phone, plus how you compare to the 3 nearest clinics. We'll show you the gap, then set up the fix.

Or email listing@localdentists.au

Dental Scout — the after-hours receptionist for Australian dental clinics · A service of LocalDentists.au · Plans from $197/mo · Set-up $490 · Prices in AUD, no lock-in contract